Point of Success point of sale software uses common, inexpensive computer hardware and networking components. Any compatible system may be used if it meets these requirements:
Receipt Printers
Although Point of Success point of sale software supports any type of point of sale software receipt printer that uses a Windows printer driver, we recommend selection of one of the following printers to simplify set up of your system:
- Epson TM-T88III (See Note)
- Epson TM-T88IV (See Note)
- Epson TM-U220 (See Note)
- Epson TM-U230 (See Note)
- Star TSP100
- Star SP200
- Star SP500
- Star TSP600
- SNBC BTP-2002NP
- Samsung Bixolon SRP-275
- Samsung Bixolon SRP-500
- Ithaca POSJet 1000 (Also known as KITCHENjet 1000)
- Ithaca iTherm 280
- Citizen IDP3551
Any Windows-compatible plain paper full page printer. Your report printer can serve as a backup in the event a receipt printer stops working.
Customer receipt printers must be the same make and model on all workstations because only one customer receipt printing template is available for use on all customer receipt printers. Other point of sale printers in the system, like prep or delivery dispatch printers, can be a different make and/or model.
Note: Epson printers are available with serial, parallel, USB and Ethernet interfaces. Epson printers shared between several computers on a network should have the Ethernet interface. Serial, parallel and USB interfaces are appropriate when when using a printer connected directly to a workstation.
Cash Drawers
Point of Success works with any make or model of printer-connected cash drawer. Purchase a cash drawer designed to work with your POS printer. Depending upon the printer selected, one or two cash drawers may be used for each printer. See this Knowledge Base article for more information on multiple cash drawers: http://pointofsuccess.mykb.com/Article_5E52B.aspx
Cash drawers connected directly to a computer with serial, parallel or USB ports are not supported.
Box Label Printers
- Cognitive Advantage DLX (new model, replaces Blaster)
- Star TSP-800 (Direct thermal, this printer may be promoted as a receipt printer. It works very well with the 1" high by 4" wide labels, Star part number 37995120, designed for the printer.)
- Zebra LP-2844 (Direct thermal, 1" high by 4" wide label stock)
- Zebra TLP-2844 (Thermal transfer, 1" high by 4" wide label stock)
Bump Bars
The Point of Success kitchen monitor feature supports the following bump bar hardware:
- Logic Controls KB1700 (IBM bump bar compatible legend sheet)
A complete computer is required to use the kitchen monitor feature. Orders may be bumped from the kitchen monitor using a keyboard, mouse, touch screen or bump bar.
Pole Displays/Customer Displays
Point of Success supports pole displays/customer displays:
- Epson and compatible two line displays
- Partner Tech CD7220
Magnetic Stripe Readers
Point of Success supports magnetic stripe readers for credit card processing and login with an employee card. The magnetic stripe reader (MSR) must be of the keyboard emulation type. HID (Human Interface Device) or OPOS type magnetic stripe readers will not work with Point of Success.
Delivery Mapping
Point of Success works with the following Microsoft mapping software to produce maps, most efficient routing and driving directions:
- Microsoft Streets & Trips 2005
- Microsoft Streets & Trips 2006
- Microsoft Streets & Trips 2007
- Microsoft Streets & Trips 2008
- Microsoft MapPoint 2004
Kitchen Monitor
The Point of Success Kitchen Monitor feature is part of the Order Entry program. No proprietary kitchen display hardware is required; this feature runs on a standard networked computer just as the Order Entry and Office Manager programs in Point of Success.
CentralPoint Central Office Reporting Email Requirements
CentralPoint Headquarters requires a standard POP3 email account to receive data transferred from Remote modules. Webmail is not supported for receiving financial or customer data transferred from Remote modules.
CentralPoint Remote requires access to a standard SMTP outbound email server for sending data to the Headquarters module and for emailing scheduled reports. Webmail is not supported for sending data or reports from the Remote module.
Receiving Emailed Reports - The CentralPoint Remote module can produce Point of Success reports and email them to any email address. These reports can be received and viewed with any email account, including webmail accounts. The receiving device must be able to view .pdf files to access the information.
