- Touch panel or touch monitor: Elo Touchsystems LCD touch panel is recommended, with other brands of touch panels and monitors supported. Touch display must support Windows mouse control. Minimum resolution of 800 x 600 is required. Higher resolution touch displays will allow more work area and permit easier navigation. Standard computer monitors are supported with the use of a mouse to navigate the program.
- Computer running Windows 2000, XP or Vista. Choose the best combination of price and performance for your needs. Recommended minimum 512 MB RAM.
- 100 MBPS local area network (LAN) connection when using Point of Success in a network environment. A network switch or hub is required; cross-over cable connections are not supported. Wireless networks are not recommended. Single-user systems are also supported.
- Data entry can be accomplished in its entirety using a touch display, but a mouse and keyboard may make customer information entry easier.
- Receipt printers: Use of printers from the list above will assure the most trouble-free installation and setup. Other brands and models of receipt printers are supported if a standard Windows printer driver is available for the printer. Less popular receipt printers may require additional print formatting. Point of Success supports multiple printers on each workstation, including remote printers for printing of prep tickets. If a printer will be located more than ten feet from a workstation, an Ethernet or serial printer is recommended. Printers may be shared across a network, offering the ability to connect a printer to any available workstation with printer placement in any convenient location. Special Note: Receipt printer models on individual order entry workstations must match.
- Cash drawer designed for your model receipt printer if a computer-controlled cash drawer is desired.
- Uninterruptible power supply with AVR (automatic voltage regulation) for every workstation. A UPS will virtually eliminate power-related problems with both software and network.
- Standard computer display with at least 1024 x 768 resolution. Manager's workstation software can be used on an order entry workstation if the workstation has a display supporting 1024 x 768 resolution and an attached keyboard and mouse.
- Computer running Windows 2000, XP or Vista. Choose the best combination of price and performance for your needs. Recommended minimum 1 GB RAM.
- Microsoft Internet Explorer version 6 or above must be installed.
- USB Flash drive, CD-R drive or other high-capacity removable storage device for data backup.
- 100 MBPS local area network (LAN) connection when using Point of Success in a network environment. A network switch or hub is required; cross-over cable connections are not supported. Wireless networks are not recommended. Single-user systems are also supported.
- Laser or ink jet page printer.
- Uninterruptible power supply with AVR (automatic voltage regulation). A UPS will virtually eliminate power-related problems with both software and network.
Point of Success uses a client/server database for managing and protecting data. The database software requires a computer running Windows 2000, XP or Vista. The computer running the database software must be on at all times when Point of Success is used. The database server computer can be up day and night or started before using Point of Success. It is best to run the database software on a separate server computer, but the database software can also be loaded on the manager’s workstation or other computer on the network. Database software is not required for single-computer operation. Remember to include a UPS for power protection.
